Refund and Returns Policy

Overview

We do not accept returns for change of mind. All sales are final.

Our refund policy lasts for 1 week. If 1 week has passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a refund, video evidence must be presented that the item is damaged out-of-the-box.

Eligible refunds would require returning the item with the original packaging intact with all the included parts. Failure to do so voids the refund.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Exchanges

We only replace items if they are defective or damaged. We only replace your order with the same item.

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Need help?

Contact us for questions related to refunds and returns.